FAQs
When you subscribe, you’ll automatically receive a fresh refill on your chosen schedule — so your pet is never without coverage. Subscribers also enjoy exclusive savings on every order, up to 55% off the one-time price.
You’re always in full control: manage, pause, or cancel anytime from your account portal.
Yes. You’ll receive a reminder before your next subscription order is processed so you have time to make changes if needed.
You can manage or cancel your subscription through your account portal. If you need help, contact support and we’ll help you sort it out.
Yes. You can skip an upcoming delivery from your account portal before the order is processed.
Yes. You can adjust your delivery frequency from your account portal based on your pet’s needs.
You can cancel anytime from your account portal. There are no complicated cancellation steps.
Paws is designed for home use around pets and people when used as directed. Always follow the product instructions on the packaging.
Place the product in the recommended area and follow the setup instructions included with your order.
Some pet parents notice changes quickly, while others see gradual improvement with consistent use.
Shipping times depend on your location and selected delivery method. You’ll receive tracking once your order is dispatched.
Replace the refill according to the usage instructions so your pet keeps consistent coverage.